Your Privacy Choices
Your California and Virginia Privacy Rights
Right to Confirmation and Access. Residents of Virginia have the right to confirm whether we process their personal information and to access such personal information.
Right to a Copy. Residents of Virginia have the right to access their personal information, including a right to obtain a copy of the consumer’s personal information in a portable and, to the extent technically feasible, readily usable format that allows the consumer to transmit the data to another entity without hindrance.
Right to Know. Residents of California have the right to request: (1) the specific pieces of personal information we have collected about you; (2) the categories of personal information we have collected about you; (3) the categories of sources from which the personal information is collected; (4) the categories of personal information about you that we have sold or shared and the categories of third parties to whom the personal information was sold or shared; (5) the categories of personal information about you that we disclosed for a business purpose and the categories of third parties to whom the personal information was disclosed for a business purpose; (6) the business or commercial purpose for collecting, disclosing, selling, or sharing personal information; and (7) the categories of third parties to whom we disclose personal information. Our response will cover the 12-month period preceding our receipt of a verifiable request unless a longer period is requested by you.
Right to Delete. Residents of California and Virginia have a right to request the erasure/deletion of certain personal information collected or maintained by us. As described herein, we will delete your personal information from our records and notify any service providers or contractors (as defined under applicable law) to delete your personal information from their records. However, we are not required to honor a deletion request if an exemption applies under the law.
Right to Correct. Residents of California and Virginia have a right to correct inaccuracies in their personal information, taking into account the nature of the personal information and the purposes for which we process the personal information. We will use commercially reasonable efforts to correct the inaccurate personal information as directed by you.
Right to Limit Use and Disclosure. Residents of California have the right to limit the use and disclosure of their sensitive personal information to that use which is necessary to perform our services and provide our goods as requested by you, or as otherwise permitted by law. We only use or disclose sensitive personal information for purposes permitted by the CCPA and to which the right to limit does not apply.
Right to Opt Out. Residents of California have the right to direct us to stop selling or sharing your personal information to third parties and to refrain from doing so in the future. Residents of Virginia have the right to opt of targeted advertising, the sale of your personal information, and profiling based on your personal information. Pursuant to our standard business practices, we do not make any sales (as defined under Virginia law).
Submission Instructions. You may submit a request to exercise one of the above rights via our Request Portal or by telephone call to (800) 360-3900. Regarding requests to delete, we may present you with the choice to delete select portions of your personal information, but subject to applicable law, a global option to delete all personal information will be offered and more prominently presented. If a request is submitted in an incorrect manner or if it is deficient, we will provide you with specific directions on how to submit the request or remedy any deficiencies, as applicable.
Verification Process. We are required by law to verify the identities of those who submit Requests to Know or Requests to Delete. To determine whether the individual making the request is the consumer about whom we have collected information, we will verify your identity by matching the identifying information provided by you in the request to the personal information that we already maintain about you. As a part of this process, you will be required to provide your name, email address, address, and/or telephone number. We will inform you if we cannot verify your identity.
- If we cannot verify the identity of the person making the request for specific pieces of personal information, we are prohibited from disclosing any specific pieces of personal information to the requestor. However, if denied in whole or in part for this reason, we will evaluate the request as if it is seeking the disclosure of categories of personal information about the consumer.
- If we cannot verify the identity of the person making a Request to Delete, we may deny the request.
- If there is no reasonable method by which we can verify the identity of the requestor to the degree of certainty required, we will state this in our response and explain why we have no reasonable method by which we can verify the identity of the requestor.