What is Jedora's Shipping Policy?
Jedora is pleased to provide free shipping!
Our free shipping offer applies to standard shipping rates on packages delivered anywhere in the United States, including Alaska, Hawaii, and Puerto Rico. Additional surcharges may apply to packages shipped to or from any other location and oversized packages. If you need your package faster, you can purchase an expedited shipping option at checkout.
Purchases made on Jedora may be shipped directly to you by the seller or, in the event the product has been enrolled in the Fulfillment by Jedora service, Jedora may ship the product to you. Additionally, Jedora may from time to time require loose gemstones be inspected by us prior to shipment to you. In those cases, the expected ship date posted may be delayed. Unless otherwise agreed upon by you and the seller, title and risk of loss for all products purchased by you pass to you upon tender of the products to the carrier for delivery to your specified delivery address.
You must provide a verifiable address for shipment, and failure to do so may result in shipping delays. Jedora reserves the right to restrict shipments to freight forwarding companies.
How will my order be shipped?
The carrier we use to ship your package for standard shipping is normally determined by the weight and price, and destination or delivery zip code of the order. Please refer to the shipping chart below to determine the carrier normally used for your order. In the event your package does not automatically qualify for an expedited shipping method, you may request it for an additional fee.
Weight Order Price Carrier
- 1 lbs. or less up to $350.00 USPS with Delivery Confirmation
- 1 lbs. or more up to $350.00 Either USPS with Delivery Confirmation or UPS*.
- No restrictions $350.00 - $500.00 Either USPS or UPS* with Delivery Confirmation
- No restrictions $700.00 - $3000.00 Either USPS or UPS* with Signature Confirmation
- No restrictions over $3000.00 Overnight based on internal policies with Signature Required
*Carrier selection, including possibly a carrier other than USPS or UPS, will be made by Jedora unless an expedited shipping method is selected and paid for by the customer.
Delivery Confirmation: provides online tracking of your package, showing a final scan when the package is delivered to your specified delivery address. The final scan is proof of delivery.
Signature Confirmation: provides online tracking of your package. This method of shipping requires that someone be available at the specified delivery address to sign for the package. The signature obtained at the time of delivery is retained by the carrier as proof of delivery.
If you select expedited shipping (three-day, two-day, next day), packages are normally shipped either USPS or UPS. Items addressed to a PO Box or to AFB/FBO are shipped via USPS.
When will my order be shipped and when it will arrive?
We will send you an email that confirms your order and estimated delivery date as well as one that tells you when your order has shipped. You can also check your order status online. Registered customers can view order status in the My Account section in order history and non-registered customers can use the order status link also in the header and footer to check the status on a specific order.
Sizing and other product alterations may take additional time to ship; expected delivery dates shown during checkout should reflect applicable extended delivery periods. If you select and pay for one of the expedited shipping methods and unexpected issues prevent timely deliveries, our policy is to timely communicate with you regarding the delays.
*Numerous situations can prevent shipment of a standard shipping order within the normal 1-5 business day period. If you are notified of a delay in shipping your order, you will have the option to cancel the order if you do not want to wait on the delayed shipping.
Note: overnight shipping is not available on all items. Other shipping promotions do not apply. Excludes all postal holidays and weekends.
When is the charge for my order applied?
The charge for your order will not be applied to your method of payment until the order ships.
If PayPal is your method of payment, these orders are charged at the time of order, prior to your order being shipped.
Does Jedora Offer International Shipping?
At this time, Jedora does not offer international shipping.