Friendly DiamondsThe Ultimate Lab Grown Diamond Jewelry NY, New York, United States
- Our Store
- About the Store
- Store Policies
Seller: Friendly Diamonds
At Friendly Diamonds, our primary customer value is to operate in a fully transparent manner. We want to create a new culture in the diamond industry where we can educate the consumer and impart complete knowledge to the consumer on what lab diamonds are, what they are purchasing and from whom they are purchasing the lab diamond from. We believe in working in this style so that the customer can make a fully informed decision.
Diamonds are prone to getting dirty, especially in rings. To keep your ring sparkling all the time, it’s best to handle your diamond very little, because the gemstone will naturally attract oils from your fingers. Regular cleaning is also important. If you want a simple cleaning routine to complete at home, you can try soaking your diamond in water with a few drops of dish soap. Then, use a soft brush to gently remove any dirt. A toothbrush works great, but make sure it’s new. Do this once a week or as needed. You can also purchase cleaning solutions specifically for jewelry but be sure to read the label carefully. If the cleaner says it’s safe for diamonds and precious metals, you’re good to go.
A “certified diamond” refers to a diamond that has been graded by an independent laboratory to identify certain quality characteristics. A diamond’s grading report, or certificate, is helpful for understanding more about the diamond you’re looking at, so they carry some importance. In fact, we rarely sell a diamond without one. However, we’ve found that many of today’s diamond buyers rely too heavily on grading reports. The truth is that you should never rely on what a piece of paper says about your diamond. Rather, you should think of it as a tool. Your primary focus should be on looking at the diamonds for yourself and determining what you want your diamond to accomplish.
Items will be shipped to you no later than 72 hours of your order, although many packages ship within 24 hours. When your order has shipped, you will receive an email with a tracking number. Rest assured, shipping insurance is automatically added to all packages. If you have any questions or concerns about the status of your order, please contact Jedora Customer Care at 1-833-453-3672 or firstname.lastname@example.org
Returns and Exchanges
We hope you love your jewelry! But if you are not satisfied with your purchase, you may return your item(s) within the return period listed below for a full refund to your original form of payment. We may refuse to accept a return that is received after the return period. To be eligible for return, items must be in their original, unworn condition, with all tags still attached. Returns will not be processed for any items that have been altered in any way after shipment. All returned items may be checked and quality inspected to ensure the items have not been tampered with or replaced. Please allow 7-10 business days from our receipt of your return to process your exchange or refund. Please see the Jedora Terms and Conditions for additional information regarding submitting a return.